Privacy Policy

Welcome to the Soccer South West Ltd's Privacy Policy

This privacy notice provides information on how Soccer South West Ltd collects and processes your personal data when you visit and use our website and in our provision of services to you.

It is important that you read this privacy notice together with our other policies.

Important information and who we are

Soccer South West Ltd is the controller and responsible for your personal data.

Contact details

Our full details are: Soccer South West Ltd trading as SOCATOTS, registered at 3 Royal Crescent, Cheltenham, Gloucestershire, GL50 3DA, company number 15824015

Full name of legal entity: Soccer South West Ltd

Name or title of data privacy manager: Charles Wyn-Davies

Email address: ssw@socatots.co.uk

Postal address: Keystone Cottage, Lew Road, Curbridge, Witney, Oxfordshire, OX29 7PD

Telephone number: 07880 521 337

1.  The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

· Identity Data.

· Contact Data.

· Financial Data.

·   Transaction Data.

·   Technical Data.

·   Profile Data.

·   Usage Data.

·   Marketing and Communications Data. 

We explain these categories of data here:

·   Identity Data.

We collect identity data such as names to enable us to identify and provide products and services to you.

·   Contact Data.

We collect contact data such as postal address, email address and phone number in order to communicate with you as part of providing services to you, we also collect contact data for the purposes of marketing our products and services to you. You may opt out of specific types of marketing activity by contacting us, information on how to do so is also included within these communications.

·   Financial Data.

Our partners collect this data in order to process payments for products and services ordered by you.

· Transaction Data.

We collect transaction data in order to provide products and services to you, for the purposes of analysing the performance of our products and services, for the purposes of improving our products and services and for the purposes of identifying products and services that you may be interested in in order to market these to you.

· Technical Data.

We collect technical data from your use of our website to help us improve our website, marketing, products and services.

· Profile Data.

We collect data such as date of birth, gender, medical and emergency contact data in order to provide products and services to you.

· Usage Data.

We collect usage data for the purposes of analysing the performance of our products and services, for the purposes of improving our products and services and for the purposes of identifying products and services that you may be interested in in order to market these to you including through the use of personalised online advertising through our partners. You may opt out of specific types of marketing activity by contacting us and our partners.

· Marketing and Communications Data. 

We collect marketing data for the purposes of marketing our products and services to you. You may opt out of specific types of marketing activity by contacting us and our partners.

We use different methods to collect data about you, which are explained here:

· Online forms – Data provided by you via an online form.

· Website – Data provided by online tags or code that run on our website or on the websites of our partners.

· Observations – Data we collect from observing your interaction with us and our products and services.

· Communication – Data collected as a result of our communication with you.

· Partners – Data provided to us by our partners.

2.  How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

·   To administer the provision of products and services to you and dependants.

·   To manage your relationship with us.

·   To market our products and services to you including through remarketing via our partners.

·   To improve our website, products, services, marketing or customer relationships.

·   To recommend products or services which may be of interest to you.

·   To fulfil our regulatory obligations.

3.  How we share your personal data

We may share your personal data with third parties for the purposes outlined above, including:

ActiveCampaign, LLC

FDS UK Ltd

Google Cloud EMEA Limited

HotJar Limited

Klaviyo

Meta Platforms Ireland Ltd

Shopify International Limited

Socatots UK Ltd

Zapier Inc

4.  International transfers

We may transfer, store and process your personal data outside the UK for the purposes outlined above, including:

ActiveCampaign, LLC

Google Cloud EMEA Limited

HotJar Limited

Klaviyo

Meta Platforms Ireland Ltd

Shopify International Limited

Zapier Inc

5.  Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk).

To exercise the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10. Any request should be sent to: ssw@socatots.co.uk

6.  Further details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our website privacy policy.